ESC Sounds products come with a limited manufacturers guarantee for a period of 6 months from date of purchase.

Subject to the terms below, the guarantee will provide for the repair or replacement of the ESC Sounds products or any components thereof, which is identified as faulty or below standard, or as a result of inferior workmanship or materials at time of production.

All guarantees are subject to return of the original item for inspection. The shipping costs of return of the original item are to be covered by the customer.

The conditions of this guarantee are:

  • The guarantee shall only apply to manufacturers defects that occur within the 6 month guarantee period
  • Proof of purchase is required
  • The ESC Sounds products are returned to ESC Sounds as instructed

This guarantee does not cover any faults or defects caused by accidents, misuse, fair wear and tear, neglect, tampering with the equipment, or any attempt at adjustment or repair other than through approved agents.

While the Series2 are designed to for the securest possible fit in the users ear, we cannot guarantee that they will remain securely in the ears of every user. 

As the Series2 contains rechargeable batteries, the battery playtime will naturally decrease over time and with each use and recharge. 

This product has an IPX4 waterproof rating, which is covered under the manufacturer’s warranty.

This guarantee does not affect your statutory rights under consumer law.